Refund Policy
Refund Policy
Effective Date: 1-03-2025
At Daily & Dazzle, we strive to provide high-quality jewelry that meets your expectations. If you are not completely satisfied with your purchase, we are here to help.
1. Returns & Exchange Policy
- Eligibility for Returns: We accept returns only if the product is defective, damaged, or incorrect. The request must be raised within 3 days of receiving the order.
- Exchange: If you receive a defective or incorrect product, we will replace it with the same item, subject to availability.
- Non-Returnable Items: Earrings (for hygiene reasons), customized or personalized items, and items purchased on sale or during promotions cannot be returned or exchanged.
2. Refund Process
- Once we receive your return request, our team will review it. If approved, we will initiate a refund to your original payment method.
- Refunds will be processed within 7-10 business days. Processing times may vary depending on your bank or payment provider.
- Shipping charges are non-refundable.
3. Return Procedure
To initiate a return or exchange:
- Contact us at dailydazzle061@gmail.com with your order number, a clear image of the product, and a description of the issue.
- Wait for our confirmation and return instructions.
- Ship the item in its original packaging with all tags intact.
- Once received and inspected, we will process the refund or exchange accordingly.
4. Cancellations
- Orders can only be canceled within 12 hours of placing them. After this period, orders will be processed and cannot be canceled.
- If the order is canceled within the eligible time frame, a full refund will be issued to the original payment method.
5. Damaged or Wrong Products
If you receive a damaged or incorrect item, please notify us within 24 hours of delivery with photos of the product. We will arrange for a replacement or refund as applicable.
6. Contact Us
For any refund, return, or exchange queries, please reach out to us: Daily & Dazzle
Email: dailydazzle061@gmail.com
By making a purchase on our website, you agree to the terms of this Refund Policy.